Our Terms & Conditions

Terms and Conditions Last Updated: March 2, 2026

These Terms and Conditions govern your use of Fixed Rate Mortgage Inc services, including our website and our SMS and email communications programs. By using our services or opting into our communications, you agree to these Terms and our Privacy Policy.

1. Program Description

Fixed Rate Mortgage Inc provides service updates, appointment confirmations, and marketing promotions via SMS and email to users who opt in. This program includes appointment reminders and service-related inquiries to ensure optimal customer support. Message frequency may vary.

2. User Representation & Age Restriction

By using this service, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

3. Consent to Receive Messages

By providing your phone number and opting in, you authorize Fixed Rate Mortgage Inc to send text messages to your mobile number. Consent is not a condition of purchase, and you may submit our forms without checking the consent boxes.

4. Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to 562-600-6119. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

5. Rejoin Instructions

If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

6. Help and Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance. You can also get help directly at [email protected] or by calling 562-600-6119.

7. Message Frequency and Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions with our service. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

8. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

9. Privacy Policy Cross-Link

Your use of the messaging program is also governed by our Privacy Policy. If you have any questions regarding privacy, please read our privacy policy here: https://freedomloansusa.com/privacy-policy

10. Changes to Terms

We may update these Terms from time to time to remain compliant with carrier requirements. Updates will be posted with a new Last Updated date.

11. Contact Information

Questions about these Terms can be sent to:

Fixed Rate Mortgage Inc

Address: 13006 Philadelphia St Ste 310, Whittier CA 90601

Phone: 562-600-6119

Email: [email protected]

Fixed Rate Mortgage Inc
13006 Philadelphia St Ste 310, Whittier CA 90601

[email protected] | 562-600-6119

Fixed Rate Mortgage Inc offers an SMS messaging program for customers and prospective customers who choose to receive text messages from us. By opting in, you agree to receive SMS messages from Fixed Rate Mortgage Inc regarding your mortgage inquiry, appointment confirmations and reminders, application or service updates, mortgage information, and promotional or marketing communications. Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe at any time. Reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing any goods or services.

We do not sell your personal information. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

For more information, please review our Privacy Policy and Terms & Conditions.

Fixed Rate Mortgage Inc Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act
NMLS #1998153 www.nmlsconsumeraccess.org